Hospitality Reset™ Membership

Build a stronger hospitality operation.

Hospitality Reset™ combines field guides, member tools, property training resources, and operational systems for the people who lead, serve, recover, and reset hospitality every day.

Membership Options & Pricing

Choose the membership structure that best fits your organization.

Tier I

Individual Membership

Best for individual hospitality professionals.

  • 20% guide discount
  • Monthly Leadership Reset briefing
  • Resource Vault access
  • Early access to releases
  • Personal library

Field Guides purchased separately.

Tier II

Property Membership

Up to 100 Rooms

Built for independent hotels, boutique properties, and resorts.

$249/month
$2,490/year
Start Membership
  • Included guide library
  • Team invitations
  • Guide assignments
  • Scorecard access
  • Property member resources
Tier II

Mid-Size Property

101–300 Rooms

Built for multi-department hotels and resorts.

$399/month
$3,990/year
Start Membership
  • Included guide library
  • Team invitations
  • Guide assignments
  • Scorecard access
  • Property member resources
Tier II

Large Property

301+ Rooms

Built for larger properties and complex operations.

Starting at $599/month
Starting at $5,990/year
Request Information
  • Included guide library
  • Team invitations
  • Guide assignments
  • Scorecard access
  • Property member resources
Tier III

Portfolio Membership

For management companies and ownership groups.

Custom Pricing
Request Portfolio Pricing
  • Multi-property access
  • Cross-property internal use
  • Standardized onboarding
  • Portfolio reporting (future)
Tier IV

Enterprise Licensing

For brands, franchisors, associations, and enterprise organizations.

Custom Pricing
Request Enterprise Licensing
  • Custom admin and access structure
  • Brand-wide deployment
  • Co-branded integrations available
  • Dedicated onboarding and support

Comparison Matrix

What's included by tier.

Individual Membership provides member benefits and discounts; Property and Portfolio Memberships carry the operational library.

FeatureIndividualPropertyPortfolioEnterprise
Full Guide Library Access
Individual members purchase guides separately; Property and above receive automatic library access.
Purchased Guide Library
Member Discount on Guides
20%Custom
Field Guides Purchased Separately
Future Releases
Internal Team Use Rights
Property-wideCross-propertyCustom
Team Invitations & Assignments
Custom
Property Setup & Tools
Custom
Scorecard Access
Assessment Discounts
Custom
Secret Shopper Discounts
Custom
Multi-Property Access
Portfolio Reporting
FutureCustom
Custom Deployment & Licensing
Custom
Additional Services

Extend your operational improvement.

Services that complement membership and accelerate property-level results.

Hospitality Reset Assessment™

Diagnostic review of your property's operational strengths and strain points.

Secret Shopper Programs

On-property observation engagements aligned to your operational rhythm.

Consulting & Advisory Services

Strategic and operational guidance for leadership teams.

Pricing: Custom based on scope and geography.

Request Scope

Begin

Choose the entry point that fits your property.

Three ways to begin

Choose the entry point that fits the property.

Most operators start in one of three places — the field guides, a consultation, or a property licensing conversation. Each one is a door into the same ecosystem.